Reviews
Ensurall
220 Duncan Mill Road Suite 407, North York
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Made a claim on our Ensurall extended warranty for the first time yesterday at the dealership we've been using for years. Service advisor said Ensurall was easy to deal with and paid the claim within 20 minutes. Can't ask for better than that. Looking forward to the same kind of fast and hassle-free service in the future.
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So far so good! I had a fuel injector go on my truck. They covered it no questions asked. I have the best package with them so i dont know if that makes a difference. But the customer service was fantastic and the process was very easy to be quite honest!
Would definitely recommend to anyone looking for a warranty company. -
I purchased a comprehensive extended warranty 1 year ago from Ensurall and just had my first claim last week which was fully covered without any drama. Ensurall did exactly what they promised - and I bought - but it is appreciated that things went smoothly. My service shop dealt directly with them and also said it was a very good experience. Thanks and highly recommended.
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They covered my last repair which was very positive. I was denied warranty coverage on previous claims since some of the items were not included on the coverage profile. I recommend purchasing one of the warranty plans that provides maximum coverage. If I buy another used car I will most likely buy an extended warranty again.
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In the case of replacing 2 axle bearings on my 2020 Subaru Forester, things went reasonably well.
Can't say the same for a previous incident when my amplifier stopped working. All units such as radio, mapping, phone, and cd player were covered (all needed an amplifier) , but the most important to all the above was not covered. Seemed very convenient for the insurer, but not the insured. Quite a disappointment to say the least. -
This was my first claim with Ensurall. I am very happy with the prompt, friendly and professional service. I particularly appreciated their liaison with my car service rep, which expedited the process and saved me the hassle of being the go-between. Based on this claims experience I don’t hesitate to recommend this company.
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what an awesome company to deal with. this is now my third vehicle with them. they have paid out a claim every time with no hassle. saving me big money ! highly recommend them. thanks, Ken !
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The beginning of the claim was a bit shakey. No one on the weekend to dispatch or make a claim. But after that the claim went smith and quick. The dealer looked after the whole claim with Ensurall and was paid promptly. I’m glad we signed up for this warranty. Gives a a great peace of mind. Would recommend to anyone.
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I have used Ensurall for all our company vehicles over the years and will continue to use them in the future. Their personalized approach to my warranty needs and the flexibility when things didn't go as planned is incredible. In a world of one shoe fits all, Ensurall breaks these boundaries and creates options that make life easier, not harder. Ken is absolutely incredible and is fast to respond to my sometimes odd questions. His patience and understanding makes him extremely approachable and … More wouldn't hesitate to recommend Ensurall to all my friends and family!
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I had an issue with my car's steering. I brought it into a shop for a diagnostic and then submitted that to Ensurall. They got back to me in a very short time and after getting a few points clarified, they authorised the work. The service agent at the dealership was quite impressed with the speed and ease of working with Ensurall. Thanks once again.
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AC on my car stopped working. took the car to the service station and informed ensurall. Ensurall adjuster worked out details with the car mechanic and quickly processed the claim. the process was seamless and without hassle or need for follow ups. highly recommend based on my experience.
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I had issue with my 2019 Ram CV AXLEs, at first ensurall coordinated for the replacement and parts with the dealership, but that needs to be replaced within 3 months where there supplier refused to pay for the labor involved in it. Writer informed about the dealership warranty on parts n labor coverage n without any hesitation it got approved n replaced. Of course there was some email exchanges happened for clarifications but got fixed from the dealership without any penny to pay. Now the dealer … More has to replace the part they installed after 3 weeks and I don't even need to contact ensurall for approval for it. Dropping the truck tomorrow at dealership n will notify ensurall the beauty of taking that decision to help me at the second place.
Maintain your vehicle as per requested then it's just easy as it is, as i experienced with ensurall.
Always get it fixed from a reputed place that you can rely and then rest is assured -
I cannot say enough good things about Ensurall and how easy and pleasant they are to deal with.
I am currently starting my second warranty with them;
A 2010 Mazda 6 I kept for 12 years and now a 2020 KIA Sorento that just reached 100.000. KM so KIA warranty expired.
I have 5 years bumper to bumper with zero deductable which is peace of mind now I am retired.
Thank you Ensurall. -
Bought because of the flexible terms of the warranty and the relatively better price than competition for what you get. 3 years later I had to have my first claim. It went very smooth and the process was easy. Happy customer.
Car: Porsche Macan Turbo
Issue: coolant leak from overflow tank -
I purchased a warranty from Ensurall as "extra insurance", hoping that I'd never have any issues but in the event that an issue ever arose, I'd be protected. Wouldn't you know, 6-7months after owning it my SUV, my transmission broke down and needed to be replaced.
I'm so so thankful that I bought the warranty from Ensurall, my claim was covered, same with a rental vehicle, and they're even fixing my A/C which broke down too. Ensurall is saving me thousands of dollars. … More
I honestly don't know how people spend tens of thousands of dollars on a car WITHOUT buying a good warranty. There's a lot of fly by night, here today, gone tomorrow, insurance companies that aren't any good. Ensurall is by far the best, my research told me this before I bought, and now I can stand by that statement, having 1st hand experience with the my claim.
I just bought a truck, and bought extra insurance from Ensurall again. Even if I never use it, it's worth the peace of mind knowing that they're there for me if an issue ever arises.
Thanks Ensurall!!! -
I purchased extended warranty through Ensurall and had great experience. My car needed some repairs which were covered.The process was seamless and highly Ensurall to friends and family
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Amazing service and responsiveness. I needed to replace an alternator on my 2021 rogue and the customer service rep was super helpful in getting me information and also processing my request in just 1 hr.
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SPOKE WITH TONI THE REPRESENTATIVE, WHO INFORMED ME WHAT TO DO...SENT ME INSTRUCTIONS VIA EMAIL THAT I FORWARDED TO THE CHYRSLER DEALER...WHO INTURN CALLED ENSURALL WITH ALL THE DETAILS...CHRYSLER DEALERSHIP THEN INFORMED ME WHAT WAS COVERED AND WHAT WAS NOT...EXPLAINED IN DETAIL WHAT I HAD TO PAY, WHICH WAS MY DEDUCTABLE AND ONE CLAMP WHICH WASN'T COVERED UNDER THE WARRANTY...DURING PICK UP I PAID MY SHARE AND ENSURALL PAID THE REST... SO HASSLE FREE...WASN'T EXPECTING IT TO BE SO EASY...THANK … More YOU SO MUCH ...YOU TOOK ALL THE WORRY OUT OF WHAT NEEDED TO BE DONE.
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My policy covers EVERYTHING! The repairs to my car were done quickly, and the garage couldn’t believe how easy it was to deal with Ensurall. The customer service department has an amazing staff. Thank you for all you have done for me. You have saved me from some expensive repairs.
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Experience working with the adjuster was great and the claim was approved quickly. The only negative I would say was the online claim submission process was a little glitchy so I had to reach out to the claims department via email. However, once I did, they were responsive and got my claim reviewed and approved quickly.
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I was nervous purchasing the third party warranty through Ensurall as I usually buy from the manufacturer, but I did and I am so thankful for. The price was a fraction of the manufacturers and the service was EXCEPTIONAL when I finally needed to use the warranty. I will definitely be purchasing from Ensurall again without hesitation. I am extremely surprised at how easy it was when I needed to make a claim. Thank you Ensurall
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I had purchased two Ensurall extended warranties to cover my vehicles to a total of 8 years, 165K. I bought the Essentials Components with $0 deductible. In short no regrets.
First off the extended warranty for a used car we purchased was less half of the dealer's warranty cost (with a $250 deductible) and less coverage. My second policy purchased was to extend the warranty on a new vehicle as the manufacture's warrant was nearing expiration.
The dealers (two different dealerships) … More had no issues dealing with Ensurall on my behalf, quick responses for authorizations and quick payment of claims.
I would not hesitate to purchase an additional warranty from Ensurall down the road. -
I had a personal warranty with Ensurall. I had to make a claim for my vehicle. The approval and speed that I received funds was unbelievable. Very happy, and would definitely recommend anyone that needs coverage.
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Claims department was easy to deal with, communicated quickly and clearly with the dealership to arrange payment for my claim - couldn’t be more delighted.
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This is my 4th claim with Ensurall.(June 2024)Engine light came on....needs a purge valve replacement. Got the approval within 24hrs and they will pay full cost. ( Nearly 500.00)
Following and respecting their repair protocol gets the job done fast. The repair company, CTC, doesn't deal with extended warranty insurers, so I simply pay for the repair then I submit my invoice to Ensurall and they e-transfer me the payment ..... within 24hrs.
From my experience, this company, along with its staff/adjusters, … More gets, and deserves, a "5 Star Plus" rating. -
According to my mechanic, it was very easy to deal with Ensurall's claims department. I didn't have to do anything, they just dealt with each other and my car was fixed. I only had to pay my Mechanic the $113 deductible. Thank you Ensurall!
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I have had coverage through Ensurall for a couple of years now. It’s nice to have the peace of mind of this coverage in the days of auto repairs becoming more and more expensive. My garage of choice speaks highly of them as well as there has been absolutely no hassle with putting claims through. Keep up the great work Ensurall!
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I purchased an extended warranty for my van for a fair price. Over the 5 years of the policy I had four repairs that were covered. Ensurall did what was promised in the policy and covered the costs in a prompt manner. I recommend Ensurall for any extended warranty.
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We purchased a plan a few years back and the hassle free service we got was amazing and the dealership we dealt with commented that couldn’t believe the coverage we got for such a low price. They also said that Ensurall was very easy to deal with to process claims. This gave us confidence that we can have good coverage at a reasonable cost. We recently purchase a newer used vehicle and again have signed on with Ensurall. We have found and can attest that it is a company you can rely on and trust. … More
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Excellent coverage on their policy. Very good price to pay for some piece of mind. Professional, polite, always make sure to answer any questions you may have. There are only three companies that I would consider getting coverage with and they simply beat out their competition.
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Do not understand the negative comments. I have purchased these warranties for domestic and foreign cars and thus far (2 autos, 1 SUV) have never had an issue. Small things like oil and screws bolts typically should be picked up by the repair shop anyhow because they have never been "beaten up" on their labour rates nor parts costs. If the shop is automatically coming to the customer to "grind" him or her - perhaps the shop is the issue not insurer. Wish they provided coverage … More for exotics but with the number of yahoos learning to drive via those types of cars, I can see why they don't.
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I was very pleased with the service I received! I needed work done and I chose where to take my van to be fixed. They have proven that they care and I feel reassured that I made the right choice choosing Ensurall for my after market warranty company.
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Sells rep was great explaining the warranty. I compared to what the dealer offered and Ensurall ended up being my choice. Look forward to future business.
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Used the service for my previous Ford Fusion 4 years and now using for my Chevrolet Malibu 5 years plan with 0 Deducible. really worth for payment less than Dealer package and more benefits.
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No fuzz very quick service. Would recommend anytime. Very very responsive. Thanks -
Great service, very reasonable on pricing. I had a bit of suspension issue on my BMW X5 and i received the approval for the repair with in 12 hours of the request. -
Ensurall does fulfill their obligations to the customer by payment based on the plan you purchase; however, the claims process can be a bit bumpy, make sure whatever service shop you are using clearly list each item that needs to be repaired line by line. It would be great if Ensurall provided each customer with a Standardized FACT sheet template with the customer name/plan number/repair issue(s)/email/claims phone number, with the sign-up package so the process to initiate the claim would be easy, … More I had to make one and provide the dealer with this information. These suggestions are very important to creating a seamless experience. I thank Trish Renwick in customer service for being patient & very helpful she made the experience excellent!
If it wasn't for the shortcomings I had recommended I would have given 5 STARS. -
I love this guys used to have a 2008 BMW X5 and I used Ensurall and they were so good and easy to deal with , the best parts of this guys is you can take it anywhere or any mechanic 👍
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We are new customers with Ensurall and just had our first claim. We had our car repaired, had we had a rental car during that time. My husband and I as well as the Transmission business owner who repaired the car found that this experience went very smoothly and our cheque for the portion paid thru Ensurall was mailed out to us the same day that I emailed them my receipts. Great a service and we would recommend them to family and friends. Thanks for your help Toni 😊 -
Have worked and received great service from Ensurall, and all the staff. Shadi is most helpful, and knowledgeable about the industry. Save yourself some money and stress, and use Ensurall. Thank you guys.
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I've been a happy Ensurall customer now for about 6 years, and am on My second KIA with Full Coverage from Ensurall, I get service done at the dealership and when I told them I had coverage from Ensurall they said no problem! and took my contract number and care of everything. I only had to pay for the parts and service not covered. The like Peace of mind having coverage on today's sophisticated vehicles. Everything is straight forward with Ensurall, everything is spelled out. I recommend … More keeping a copy of your contract and the claims procedure in your vehicle in-case your away from home. I did a lot of research before buying and even when I purchased my second still nothing better that I have seen and is very comparable to the Manufactures Extended Warranty. I recommend Ensurall.
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Ensurall is by far the best warranty option. I used them for my 05 Grand AM and now my 2013 Elantra and I have to say that the claims process is easy and very efficient. For the claims I've used them for they were very fast at processing them and was never any hassle. The quote I got from them for my Elantra was $500 cheaper than the dealers offer and provide slightly better service. Highly Recommended.
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Ensurall covered my claim. No Complaints, process was pretty quick and mostly painless. Had to pay the $100 deductible, but I knew that going in.
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Thanks for the great service. It was fast and hassle free just like you promised. -
My wife and I have just signed up our second vehicle for an Ensurall Extended Warranty. We had just completed 5 full years of coverage (did not max out the KM's) on a used car that we had bought back in 2010. We called Shadi J. again for a quote on our newest vehicle and were very happy with what he was able to offer.In the 5 years of our previous used vehicle we put through at least a dozen claims and were very happy with Ensurall. Ensurall will not (and can not) cover everything that goes … More wrong, but they saved us THOUSANDS of dollars in repairs. Far more than we had paid for the original extended warranty. We were very glad we had the Ensurall coverage on that car.The process was always very easy and we claimed through both dealerships and private repair centres. It was never a hassle when the claims were covered.We have been very happy with Shadi J. and Ensurall and expect that we will be again when our new vehicle leaves the factory warranty period. -
This is my first after market vehicle warranty. I have owned my vehicle since new and paid the dealership to perform a final factory warranty inspection. This inspection came back clean. I then had Ensurall's shop perform their inspection. They found $14k in deficiencies on a vehicle with 37K km's. The manufacturer ended up covering these repairs. I now have 3 Ensurall policies (Porsche, BMW, Audi) and will be adding a VW shortly. Ensurall is an excellent company. Shadi is a true professional … More and a pleasure to deal with. They use first rate service facilities, which in my opinion are better than the factory dealerships that stand behind their work. I thoroughly researched after market warranties and extended factory warranties before choosing Ensurall. I would highly recommend them. -
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I have recently purchased extended warranty for our family vehicle from ensurall had my first repair done they took care of it in less than 24 hours I highly recommend them for any vehicle extended warranty.
